Request Account Deletion
For Zen Project & Expense Manage by Zen Data Solutions LTD
This page allows users of the Zen Project & Expense Manage mobile app to request permanent deletion of their account and associated personal data.
Google Play Store Compliance
Important
Account deletion is permanent and cannot be undone. You will lose:
- Access to your Zen Project & Expense Manage account
- All personal data associated with your account
- Any saved preferences, history, or content
Step 1: Submit Deletion Request
Step 2: Verification & Processing
After you submit:
Verification email sent
Check your inbox for a confirmation link
Processing begins
Processed within 3 business days
Click the verification link
This confirms you made the request
Confirmation sent
Email when your data has been deleted
Processing time: Requests are typically completed within 30 days as required by law.
What Will Be Deleted
Deleted permanently:
- Your account profile and credentials
- Email address and personal information
- App usage history and preferences
- Any content you created within the app
- Device information and tokens
May be retained (temporarily):
- Transaction records (7 years for tax/legal compliance)
- Anonymized analytics data (no personal identifiers)
- Customer support correspondence (12 months)
* Any retained data is kept only as required by law and is no longer associated with your personal identity.
Alternative Deletion Method
If you prefer, you can also request deletion by emailing us directly:
Please include your name, email, and app username in the email. We'll respond within 3 business days.
For more information about how we handle your data, please see our Privacy Policy.