Managed IT Services

Your entire IT department.
For a flat monthly fee.

We proactively monitor, manage, and secure your entire technology stack — 24/7. No surprises. No downtime. No expensive emergencies.

What's Included

Everything you need.
Nothing you don't.

One flat monthly fee covers all of these services — no hidden extras, no surprise invoices.

24/7 Monitoring & Alerting

Proactive monitoring of all servers, networks and endpoints. Automated remediation scripts fix issues before you even notice them.

Dedicated Helpdesk

Real engineers answer the phone — not an automated system. Fast, friendly issue resolution.

Infrastructure Mgmt

Complete management of servers, networks, storage and cloud resources.

Patch & Security

Scheduled patching keeps your environment secure without disrupting operations.

Strategic Planning

Quarterly reviews and 12-36 month technology roadmaps aligned to growth.

The Difference

Reactive vs. Managed IT

Most businesses don't know they're paying more for less until they make the switch.

Traditional Break/Fix
  • Pay only when something breaks — unpredictable costs
  • No monitoring — problems only discovered after the damage
  • Unpredictable monthly invoices destroy budget planning
  • No strategic guidance or technology roadmap
  • No SLA — wait hours or days for a response
  • Root causes ignored as band-aid fixes are applied
Zen Data Managed IT
  • Flat monthly fee — predictable, budgetable, no surprises
  • 24/7 monitoring catches 90% of issues before you notice
  • Guaranteed SLA < 15 min critical response guaranteed
  • Quarterly reviews + 12-month technology roadmap
  • Full root cause analysis and permanent remediation
  • Serves as an extension of your team, not just a vendor

Our Approach

We fix IT before it breaks.

Our NOC (Network Operations Centre) monitors over 10,000 data points across client environments every day. Automated scripts resolve common issues in seconds — while our engineers handle everything else with speed and precision.

24/7 NOC & SOC
Automated remediation
Nairobi-based engineers
Monthly IT health report
Hardware refresh planning
Vendor negotiation & mgmt
Start with a Free Assessment →
Engineers working

Zen Data Status

All systems operational ✓

Getting Started

From chaos to clarity in 2 weeks.

1

Free Assessment

We audit your current IT environment — no cost, no obligation.

2

Custom Roadmap

Fixed-fee proposal that makes sense, fitting seamlessly into your budget.

3

Onboarding

Tools deployed, systems secured — fully live and protected in 2 weeks.

4

Always-On Support

Your users get instant help; we monitor and optimize your systems daily.

Everything Included

What you get with every plan

IT Asset Management
Infrastructure Management
Strategic IT Planning
Vendor Management
On-site & Remote Support
Security Patch Management

Ready to Start?

No commitment. No credit card. Just an honest conversation about where your IT stands and what it will take to fix it.

  • No sales obligation
  • Reply within 24 hours
  • Speak with a real engineer
Book Free Assessment → +254 723 221 444