Privacy Policy

For Car Repair ERP by Zen Data Solutions LTD

Last updated: March 28, 2026

This privacy policy applies to the Car Repair ERP mobile application and any related services provided by Zen Data Solutions LTD. This app is designed for automotive repair shops and garages to manage daily operations including work orders, inventory, and payments.

Quick Navigation

Information We Collect
How We Use Data
Data Sharing
Your Rights

Google Play Store Compliance

This privacy policy is designed to meet the requirements of:

  • Google Play Store's User Data Policy
  • Apple App Store Privacy Policy requirements
  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)

Information We Collect

1. Business and Workshop Information
Data Type Purpose Collection Method
Workshop/Business Name Account identification and branding Registration form
Business Address Location-based services, invoicing User input
Tax/VAT Number Tax compliance and invoicing User input
Contact Phone Customer communication, support User input
2. Customer and Vehicle Information
Data Type Purpose Collection Method
Customer Names Work order identification User input during intake
Customer Contact Vehicle status updates, notifications User input
License Plate Number Vehicle identification (unique ID) User input during intake
Vehicle Brand and Model Service history and maintenance records User input
Mileage/Odometer Maintenance tracking User input during intake
3. Financial and Transaction Data
Data Type Purpose Collection Method
Work Order Details Service tracking and billing User input during operations
Parts and Labor Costs Cost calculation and invoicing User input
Payment Records Financial reconciliation Transaction processing
Payment Method (Cash/MPesa) Payment tracking and reporting User selection
Invoice Data Legal and tax compliance System generated
4. Staff and Commission Information
Data Type Purpose Collection Method
Staff Names Work assignment and commission tracking User input (admin)
Commission Records Staff payment calculations System generated
Role and Department Access control (Service Bay, Car Wash, etc.) User input (admin)
5. Automatically Collected Information
Data Type Purpose Collection Method
Device Information App optimization, crash reporting Device ID, model, OS version
Usage Data Feature improvement, analytics App interactions, screen views
IP Address Security, location approximation Network connection
Odoo Version Detection Compatibility and feature adaptation Server response
6. App Permissions
Camera

For capturing vehicle photos and damage documentation

Optional
Storage

For saving work order images and attachments

Optional

How We Use Your Information

Work Order Management

Create, track, and complete vehicle service orders from intake to payment.

Financial Management

Process payments, track earnings, and manage invoices in real-time.

Staff Management

Track staff assignments and calculate commissions automatically.

Analytics and Reporting

Generate insights on revenue, expenses, and operational efficiency.

Data Sharing and Disclosure

We do not sell your personal information. We only share data in these specific situations:
Third-Party Service Providers

We use trusted third-party services that may process your data:

  • Odoo 13 - Our backend ERP platform and database
  • Cloud Hosting Provider - Server infrastructure
  • Analytics Services - App usage analysis
  • Payment Processors - For payment gateway integration (if applicable)

These providers are contractually obligated to protect your data and use it only for the services we request.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our users or the public. This includes compliance with tax regulations requiring retention of financial records.

Data Retention

  • Account and Workshop Data Until account deletion
  • Work Orders and Service History Until account deletion
  • Usage and Analytics Data 24 months
  • Financial Transaction Records 7 years (tax/legal requirement)
  • Invoices and Receipts 7 years (tax requirement)
Data Deletion Process

When you request account deletion:

  1. We verify your identity
  2. We export any data you request
  3. We delete all personal data within 30 days
  4. Financial records are anonymized and retained for tax compliance
Request Account Deletion

Your Privacy Rights

Right to Access

Request a copy of your business data and personal information

Right to Correct

Update inaccurate workshop or staff information

Right to Delete

Request deletion of your account and associated data

Regional Rights
For EU Residents (GDPR):

You have the right to lodge a complaint with your local data protection authority.

For California Residents (CCPA):

Right to know what personal information is collected and opt-out of data sales.

Children's Privacy

Our app is not intended for children under 13 (or 16 in the EU). The Car Repair ERP application is designed for professional automotive repair businesses and is only to be used by authorized workshop staff over the age of 18. We do not knowingly collect personal information from children.

Contact Us

Data Protection Officer

Email:
privacy@zendata.co.ke

Response time:
Within 30 days

Technical Support

Email:
support@zendata.co.ke

Hours:
Monday - Friday, 9am - 5pm EAT

Quick Privacy Question

Car Repair ERP by Zen Data Solutions LTD

Last updated: March 28, 2026 | Version 1.0

Account Deletion Request